F&B Manager - Pucón - #7432763

Who we are

Selina’s mission is to build a global movement where people live, travel, work and explore unique local experiences while forging meaningful connections. Built with the digital nomad in mind, Selina is disrupting the hospitality industry with a design, tech and socially-centric approach to boutique hotel and co-working developments that enable travelers to seamlessly live and work abroad.

What the role is

The F&B Venue Manager is in charge of the day to day management and results of the F&B Venue, including, delivering the F&B strategy, Revenue Generation, Cost Control, People Development & Quality Control, daily cash reconciliation ,the operational execution of events. and ultimately leading the F&B operation to profit.

Venue Profitability:

• Manage social media and marketing tools to promote the venue and events according to brand guidelines
• Ensure the Social Media team have knowledge of all F&B activations through the calender year, supporting the creation of content and delivery of Social media engagement initiatives.
• Ensure The F&B Venue has a minimum of 6 weeks social media content programmed at all times.
• Seek and manage partnerships with brands that enhance the venue and Selina brand
• Work with the destination team to curate and execute Events & Experiences that drive Revenue and ULCM profit.
• Manage the venue’s P&L

Venue Operation:

• Recruit the staff needed on time.
• Ensure onboarding & training schedule for all venue staff.
• Ensure high level customer service is given by all venue staff.
• Planning work schedules for teams at a wage cost of no more than the target % of forecast sales
• Ensure all required industry and company protocols are being followed.
• Conduct Daily Standup with staff
• Manage procurement for the venue ensuring cost of food and beverage consumption does not exceed the established target
• Manage all maintenance protocols (preventive and repairs)
• Keep prices updated in all venue platforms to ensure an optimal cost of sale across the menu sales mix
• Ensure cleanliness of the venue at all times and compliance with required industry and company protocols
• Manage the venue’s softwares.
• Ensure compliance with health and safety legislation and licensing laws
• Greet customers and support on handling customer complaints and queries
• Manage sending the invoices to accounting department
• Management of contractors and supplier relationships and contract deliverables
• Ensuring security is effective;
• Complete all reports and analysis requested
• Ensure the venue follows all brand guidelines

Venue Events:

• Curate & Execute a schedule of events for the venue with the destination team
• Accountable for the successful operational execution of events.
• Support DJ’s & artists scheduled for the location.
• Produce special events according to Events strategy
• In charge of Selina sound visual equipment maintenance & operation.
• Decorate venue with concepts approved
• Deliver events on time, within budget

Requirements:

• Fully Bilingual (English and local language)
• Strong organization and time management skills (to manage schedules, budgets, etc)
• Previous management or department head experience <3 years
• Previous Stock management experience
• Previous Scheduling Experience
• Experience Building & Costing Menus
• Previous Cash reconciliation Experience
• Demonstrates a good basic understanding of F&B P&L basics
• Experience
• Cultural fit and community engagement

Benefits

• Competitive salary
• A share of the profit you Generate
• No dress code
• Pet-friendly (as long as your pet is friendly)
• Multiple online training opportunities
• Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring
• Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
• Have your birthday off
• Amazing referral program
• Extra country-specific benefits; we can tell you more during the application process